Resources

Plain-English guides for small business owners

Practical articles, checklists, and templates to help you make smarter IT decisions — whether you hire us, hire someone else, or do it yourself.

Domain guides

Everything about choosing & managing your domain

Guide · 6 min read

How to choose the right domain extension

.com vs .io vs .vn vs .net — which one signals trust, ranks better locally, and won't trip up your customers? A no-nonsense decision flow.

Coming soon →

Checklist

Buying a domain safely: the 8-point checklist

Who owns the domain? Is privacy enabled? Auto-renew configured? The simple list that prevents losing a domain you've built your brand around.

Coming soon →

Guide · 8 min read

Transferring a domain without downtime

Step-by-step on moving a domain between registrars without breaking your email or website. Includes a pre-transfer audit you can run yourself.

Coming soon →

Hosting guides

Make sense of hosting plans & performance

Guide · 7 min read

Shared vs VPS vs cloud hosting: which do you actually need?

What the differences mean in plain terms — and the simple test for knowing when it's time to upgrade.

Coming soon →

Guide · 5 min read

The 5 hosting features that actually matter for SMEs

Forget marketing buzzwords. The five things that affect uptime, speed, and your sanity at 2 a.m. when something breaks.

Coming soon →

Checklist

Migrating hosts: the zero-downtime playbook

The exact order of operations we use when moving a live site to new hosting — without losing emails, breaking forms, or dropping search rankings.

Coming soon →

Website guides

Build a site that actually works for your business

Guide · 9 min read

The 7 mistakes that wreck small business websites

From hidden phone numbers to slow mobile loading — the patterns we see again and again, and the simple fixes for each.

Coming soon →

Guide · 12 min read

Local SEO for SMEs in Vietnam: a 2026 primer

Google Business Profile, NAP consistency, Vietnamese keyword research, review strategy — everything a local SME needs (and nothing extra).

Coming soon →

Checklist

Pre-launch checklist: 24 things to verify before going live

The list we run on every site we ship. Includes SEO, performance, accessibility, security, and "did anyone actually click every button" basics.

Coming soon →

IT for SMEs

Cybersecurity, cloud, and ops — without the jargon

Guide · 6 min read

Cybersecurity basics every SME should have in place

MFA, backups, password managers, software updates. The four things that block 90% of the attacks small businesses actually face.

Coming soon →

Guide · 8 min read

Google Workspace vs Microsoft 365 vs Zoho: an honest comparison

Cost, ecosystem fit, ease of use. Which one to pick based on how your team already works — not which one we sell more of.

Coming soon →

Guide · 7 min read

Backup & disaster recovery for businesses with no IT team

A 3-2-1 backup setup you can implement in an afternoon. Plus how to test it actually works (most businesses never do).

Coming soon →

Templates & tools

Free downloads to make IT decisions easier

Template

IT vendor evaluation scorecard

The exact scorecard we recommend businesses use when comparing IT vendors — including the questions that reveal red flags fast.

Coming soon →

Template

Website project brief (one-page)

The one-page brief we hand to clients before quoting any project. Fill it in and you're 80% of the way to a clear, accurate quote — from us or anyone else.

Coming soon →

Template

Annual IT health-check checklist

30 things to verify about your IT setup, once a year. Catch problems before they become outages.

Coming soon →

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